Mentoring and Coaching


Who Should Attend

  • Managers
  • Supervisors

Programme Description

The course provides managers and supervisors with skills, tools and knowledge for effective mentorship. Managers are constantly empowering staff and one way is through coaching. This course aims to introduce the concept of mentoring and coaching to managers

Programme Outcomes

Learners should be able :

  • To define coaching and mentorship
  • To understand the role of the coach/mentor
  • To understand oneself and others during the coaching and mentoring
  • To provide logical sequence of the mentorship process
  • To develop the concept of self empowerment and self managed learning through effective participation of the individuals being mentored
  • To provide support and understanding
  • To provide tools to create successful partnership

Topics Covered

  • Role of the mentor
  • Team Management
  • Managers as Mentors
  • Self Empowerment
  • Mentoring Program: Planning, Skills
  • Structured and Informal Mentoring
  • Evaluation of the Mentorship Process
  • Coaching: when is it appropriate, coaching vs training, preparing a coaching discussion, establishing the conditions for good coaching, establishing rules