Junior Management Development Programme

Who Should Attend

  • Junior Managers
  • Line managers
  • Supervisors
  • Learners not in possession of a formal qualification
  • Individuals interested in furthering their own development

Programme Description

The course is designed to empower learners to move into and through junior management to middle management positions. It is adapted to equip junior management development. This course focuses on competencies in management such as financial management, basic management skills, diversity management and communication. The course will equip learners with the skills required in junior management fields. Learners will be empowered with competencies in management.

Programme Outcomes

Learners should be able to:

  • Use management principles in a work-based context
  • Contribute to solving work-related problems
  • Display knowledge of budgets
  • Utilise Information technology to communicate effectively
  • Contribute to planning in a work-based environment
  • Implement operations strategies in a work-based context

Topics Covered

  • Management functions
  • Quality Control
  • Setting Objectives
  • Legal and ethical issues
  • Marketing principles
  • Persuasive selling
  • Conflict Management
  • Providing feedback
  • Report Writing
  • Customer Orientation
  • Communication Theory
  • Ethical issues
  • Diversity Management
  • Planning
  • Basic Accounting
  • Financial Statements
  • Performance Appraisal
  • Communication feedback
  • Operations Management Principles