Commercial Leader – Windhoek

Purpose of the role:

To manage and grow a portfolio of customized programme clients to generate profitable revenue, thereby supporting the marketing department with B2B capability to serve the development of leading managers in Africa.

Core functions:


  • Sales Target
  • Quarterly progress against annual sales target
  • Profitable business/profit margin


  • Client satisfaction
  • New client acquisition
  • Expansion of product to existing clients
  • Cost management throughout programme implementation
  • Timeous client payments


  • Proactively leverages own and RBS network
  • Identifies and successfully pursues opportunities for new business
  • Build effective relationships with all stakeholders
  • Demonstrate confidence and professionalism in representing RBS at internal and external engagements.
  • Identifies new “client fit” organisations to pursue for business
  • Takes opportunity of SETA funding
  • Engages with clients for Pivotal grants
  • Build mutually rewarding relationships through understanding and meeting others needs

Implement the sales process:

  • Compile target plans
  • Qualify potential clients
  • Establish client meetings, contact with key decision makers / client engagement
  • Prepare programme budgets
  • Maintain after-sales client relationships (follow-up meetings)
  • Report keeping and reporting

Escalations / decisions / problem solving

  • Turnaround time
  • Quality of solutions


  • Ensure that all administrative paperwork is complete and accurate
  • Keep detailed reports of all account matters including revenue, profitability,
    invoicing and payments


  • Completed Bachelor’s Degree in Business Administration, Management or
  • Professional experience selling in a B2B environment
  • Demonstrated ability to work effectively across internal and external
  • Experience developing go-to-market strategies to drive revenue growth
  • Experienced in use of customer relationship management (CRM) software
  • +5 years of customer-facing experience
  • 3-5 years of leadership experience
  • Experience leading a team of direct reports
  • Entrepreneurial spirit with strong adaptability, creativity and drive to succeed
  • Strong team player; motivated and extremely customer centric
  • Solid negotiation skills
  • Analytical and problem-solving ability
  • Strong verbal and written communication skills
  • Experience in customer management
  • Willingness to travel

To apply:

Please forward your cv to by no later than 20 September 2019.

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